Shipping We aim to dispatch the stocked items in 3-5 working days after the confirmation of your purchase.
If your order is to be delivered outside the European Union, it may attract import duty and local sales taxes which you will need to pay on receipt of the shipment. Any additional charges for customs clearance must be borne by you. These rules vary by country and your local government determines duty and customs charges, so please contact your local customs office for further information.
Returns & exchanges If you are in any way unhappy with your goods you may send them back for an exchange or a full refund. Goods must be returned within 14 days of dispatch. Please return the goods unused. We request that you please enclose the invoice supplied with your delivery. Please contact us before you do.
Unfortunately, we cannot refund or exchange used or customer damaged items (statutory rights not affected). Please note that we are not responsible for return postage.
When you return goods, please retain proof of posting from your shipper. Without this we cannot be responsible for any items that fail to reach us.
Privacy We will not divulge your email, postal address or telephone number. We may contact you either by post, email or telephone, primarily as customer service following up on any issues with an order or to answer any questions you may have. We will not pass on your e-mail address to any other company.
Product description We have made every effort to ensure product photographs, description and details listed on the site are accurate. However, slight differences in colour and texture may occur as most pieces are unique due to the process of making.
Notes All Products shown on our site are subject to availability. We will inform you by e-mail as soon as possible if the product you have ordered is not directly available, letting you know how long it will take to make your order. In the unlikely case that the availability is not up to date and the order is for a unique piece we will also inform you by email.
For goods made to order we will not be able to change, refund or exchange any item.
By placing a order you accept the above terms and conditions.